I sat in the emergency room for four hours writhing in pain, not a single staff meme we checked on me until I was triaged. I went through triage and then I was sent back out to the waiting room for several more hours and when I complained to the staff about the fact that everyone who had come in after me was going in before me, they lied to me, saying that I was second on their list.
At least four people went in after that and I was still waiting. I finally walked out.
Product or Service Mentioned:
Concord Hospital Emergency Service.
Reason of review: Poor customer service.